In Stock Costumes
Orders for in-stock costumes will be despatched within two working days.
I will e-mail all customers to let them know when their order has been sent.
While Shepherds Watched cannot be held responsible for any delay in delivery caused by Royal Mail, or by there not being someone to sign for a Special Delivery parcel.
However, on the rare occasion that a parcel doesn't turn up, please do contact me and I'll do my best to help.
While Shepherds Watched is happy to offer a discount of £1.00 off each costume when you order 3 or more. This discount will be automatically deducted at Checkout.
Also when you order 3 or more costumes, I will upgrade your delivery method to Next Day Special Delivery at no extra charge to you (normal upgrade charge is £5.00). Please select 'FREE Spec Del for Bulk Orders' at Checkout and your order will be upgraded automatically.
Bulk Orders Larger discounts are available for Larger orders. We are happy to discuss orders for Schools, Pre-schools, Church organisations etc. Please get in touch if you wish to discuss this, as we can offer an additional discount in exchange for your order being sent by Courier.
Payment can be made through Paypal. Paypal allows you to make Secure payments directly to While Shepherds Watched using your Credit or Debit card without the need to open an account with them.
Returns and Complaints
In the unlikely event of you not being satisfied with your purchase, or if there is a problem with the costume, then you must inform While Shepherds Watched immediately and we can arrange a replacement or a full refund.
If you change your mind, you can return the costume to us for a full refund. However you must pay for the return of the costume, and you are responsible for obtaining Proof of Posting as we will only credit your refund when we receive the costume back in perfect, unworn condition.
UK law is the applicable law for this transaction.
When buying goods and services on the Internet, the consumer is entering a legally binding contract.
While Shepherds Watched will keep customers' details on record for the purposes of fulfilling their order only (in accordance with the Data Protection Act 1998). We will never sell on your details - we respect your privacy and hate spam as much as you do.
All payment details are held by Paypal. We do not have access to your card details.
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While Shepherds Watched is owned and run by Lucy Jiwa, Pipers, Challows Lane, Chippenham SN14 7DT.
All costume designs are © Lucy Jiwa for While Shepherds Watched.
Website Design by Jiwa Web Design.
Website Content and all images © Lucy Jiwa for While Shepherds Watched